Privacy policy

1. Introduction

This Privacy Policy explains how Reiff Petroleum Luxembourg S.A. processes the data of visitors to the website www.reiff.lu. This website is a corporate showcase site and performs no direct collection of personal information.

2. No voluntary data collection

No personal data is collected via forms or registration systems. The website does not offer account creation, newsletters, or member areas. Visitors may browse the entire site without providing any personal information.

3. Automatically collected data

The website may automatically collect certain technical information necessary for its operation, including:

• IP address (possibly anonymized),
• date and time of the visit,
• pages viewed,
• device and browser type,
• server technical or error logs.

This information is used exclusively to ensure the security, stability, and performance of the website.

4. Audience measurement (Matomo)

The website may use Matomo, a GDPR-compliant audience measurement tool. When Matomo is enabled:

• statistical data is anonymized,
• no personally identifiable information is collected,
• data is not shared with third parties,
• the IP address is partially masked.

Non-essential cookies are stored only after your consent via the dedicated banner.

5. Legal basis

The processing operations mentioned above are based on:

• Reiff Petroleum Luxembourg S.A.’s legitimate interest in ensuring the security and proper functioning of the website;
• the visitor’s consent for analytical cookies.

6. Data recipients

Technical data may be accessible only to:

• the website hosting provider,
• service providers responsible for technical maintenance,
• authorized personnel of Reiff Petroleum Luxembourg S.A.

No data is sold or transferred to unauthorized third parties.

7. Data retention period

Server technical logs are stored only for the duration necessary to maintain website security. Matomo statistical data, when used, is anonymized.

8. Your rights

In accordance with the GDPR, you have the following rights: access, rectification, erasure, restriction, and objection. To exercise your rights, you may contact:

Email: info@reiff.lu

9. Security

Reiff Petroleum Luxembourg S.A. implements appropriate technical measures to protect the data processed: secure connection (HTTPS), restricted access, and technical server monitoring.

10. Updates

This Privacy Policy may be modified depending on the evolution of the website and legal obligations. Last update: 25/11/2025.